- Operating System: Meta35 requires OS X 10.9 to 10.12 inclusive. Windows 7 SP1 or later.
- Cameras: Meta35 works with Nikon N90/F90, N90s/F90x, F100, F5, F6; Canon 1V, Minolta Maxxum 7 and 9.
- Cable: Please check that you have the required cable or card reader.
- Connections: Please check all connections are secure and that the camera to cable connectors are properly aligned. The is a cable alignment mark on most camera bodies.
- Software Installation: Please make sure your Mac security allow third party applications.
- If all of the above conditions are met please send us a support ticket - include operating system, camera model and enough information to allow us to reproduce your issue.
- Rewind and remove film from camera before changing custom settings or downloading data.
- Use images with file extension .jpg or .tif not .tiff.